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Frequently Asked Questions

Everything You Need to Know About Our Asheville Cleaning Services

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FAQS

Frequently Asked Questions

Get answers to common questions about Anchor Maids’ cleaning services in Asheville, NC. From what to expect before a clean to policies on cancellations, learn how we provide a seamless experience and sparkling results.

What should I do before Anchor Maids arrives?
For the most efficient clean, we kindly ask you to tidy up the space by picking up toys, clothing, and other items. This ensures our team can focus on delivering sparkling results.

No, it’s not necessary to be present. Clients can grant us access to their home, and we’ll take care of the rest.

We treat every home with the utmost care and respect. In the rare case that something is damaged, rest assured that we’re fully insured and will address the issue promptly.

Yes, we bring all the supplies and products needed to clean your home. If you have specific preferences, let us know, and we’ll accommodate your request.

We understand life happens, but we ask clients to notify us at least 48 hours in advance if they need to cancel or reschedule. Cancellations made with less than 48 hours’ notice will incur a $100 fee. No exceptions.
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Locally owned and operated out of Asheville, NC. We offer house cleaning services, maintenance cleaning, eco-friendly options, and more. 100% satisfaction guaranteed!

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Services

  • Deep Cleaning
  • Maintenance Cleaning
  • Move-In/Move-Out Cleaning
  • Commercial Cleaning
  • One-Time Cleaning
  • Eco-Friendly Cleaning
  • Apartment & Condo Cleaning
  • Recurring Cleaning

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Hours:

  • Monday: 8:15 AM – 5 PM
  • Tuesday: 8:15 AM – 5 PM
  • Wednesday: 8:15 AM – 5 PM
  • Thursday: 8:15 AM – 5 PM
  • Friday: 8:15 AM – 5 PM
  • Saturday: Closed
  • Sunday: Closed

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